Privacy policy

Thank you for visiting our website and for your interest in our services and products. We take the protection of your private data very seriously and want you to feel comfortable when visiting our Internet pages. Personal data that is collected when you visit our website is processed in accordance with the strict German data protection regulations.

Without your consent, we collect, process or use your inventory and usage data only to the extent necessary for the processing of the contractual relationship and for the use and billing of telemedia. Furthermore, we will never use your data for advertising, market or opinion research purposes without your consent.

Our web pages may contain links to websites of other providers to which this data protection declaration does not extend.

Scope

This data protection declaration informs users about the nature, scope and purpose of the collection and use of personal data by the following, responsible provider:

Kiez Hypnosis Berlin

Bernhard Tewes

Petersburger Platz 3

10249 Berlin

info{at}kiez-hypnose.de

Tel.: 030 91701944

This privacy policy applies to all sub-pages of this website, regardless of how you access or use the pages, including access via mobile devices. This privacy policy may be amended by us at any time by posting the amended version including. Publish date on this page.

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

The use of our website is generally possible without providing personal data. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our pages, this is always done, as far as possible, on a voluntary basis. This data will not be passed on to third parties without your express consent.

We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

Handling of personal data

Personal data is information that can be used to identify a person, i.e. information that can be traced back to a person. This includes the name, e-mail address or telephone number. But also data about preferences, hobbies, memberships or which websites were viewed by someone count as personal data.

Personal data is only collected, used and passed on by the provider if this is permitted by law or the users consent to the collection of data.

Cookies

The internet pages partly use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type/ browser version

operating system used

referrer URL

Host name of the accessing computer

Time of the server request

This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up enquiries. We do not pass on this data without your consent.

Objection to advertising mails

The use of contact data published within the scope of the imprint obligation for the transmission of not expressly requested advertising and information materials is hereby contradicted. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

Newsletter data

Data collected when subscribing to the E-News is used solely for the purpose of personalising and executing our e-mail broadcasts. The data will not be passed on to third parties. To prevent the misuse of e-mail addresses, subscribers must confirm their order for our e-news in an automated process by e-mail (double opt-in).

You can revoke your consent to the storage of data, the e-mail address and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter.

Data collection and use for contract processing in the case of orders, contact records or bookings

We collect personal data when you send it to us as part of your order, when you contact us (e.g. by contact form or e-mail) or when you register via the registration form for an appointment booking. Which data is collected can be seen from the respective input forms. We use the data provided by you for the purpose of processing the contract and dealing with your enquiries.

Therapeutic services and coaching

Hypnosis is a matter of trust! As a client, you can enjoy the good feeling of being in particularly good hands with us. This includes, of course, careful and attentive handling of your personal data. This privacy policy now provides you with the most important information on how your personal data is used by us – and how we can guarantee that it is handled securely. According to the EU General Data Protection Regulation (DSGVO), as a professional provider we are obliged to inform you about the purpose for which we collect, store and / or forward data. This information will also tell you what your rights are in relation to data protection.

Data use: Type & purpose

For optimal care in our practice, we only collect data that is necessary for your treatment and for billing. These include:

– Your contact details (full name, address, telephone, email address, date of birth, and other health history data from the registration form).

– Surveys from the goals or anamnesis interview

– Data and information about your health (e.g. from the survey in the preliminary and medical history interview and registration form)

– Meeting notes as required (e.g. on agreed goals, interventions, etc.) The use of your data is strictly earmarked and is used for: – Your optimal treatment / care – Invoicing (only if necessary: collection and / or dunning procedures) Data recipients Of course, you can rely on us to provide confidential and discreet care. If there are no other legal obligations, your data will only be passed on to the following third parties and only if there is a specific need to do so:

– accountant

– tax office

– Collection and / or lawyer

Third country transmission

Your data will not be transferred abroad.

Data retention periods

Your data will be stored on the basis of legal, fiscal or contractual obligations only as long as necessary and then deleted, for which we carry out a regular, secure deletion of all data. Due to legal regulations, the data is usually kept for at least 10 years after completion of the treatment / care (including the Act on the Improvement of Patients’ Rights (PatRG) in the case of therapeutic treatment, as well as applicable tax law).

Your rights in relation to data protection and your rights in relation to data protection and revocation

You have the right to obtain information about the personal data concerning you (right of access according to Art. 15 DSGVO) – and can also request a correction of incorrect data (right of rectification according to Art. 16 DSGVO). In addition, you have the following rights: o the deletion of your data (right to erasure according to Art. 17 DSGVO) o the right to the restriction of (data) processing (according to Art. 18 DSGVO) o the right to data portability (according to Art. 20 DSGVO) o the right to object (according to Art. 21 DSGVO) The processing of your data is based on legal rules and regulations. In exceptional cases we require your consent, in which case you have the right to withdraw your consent for future processing.

 

Transmission of data for orders and bookings on this site (Jimdo)

We transmit personal data to third parties only if this is necessary in the context of the contract, for example to the credit institution (Paypal) commissioned with the payment processing. A further transmission of your data, for example for advertising purposes, does not take place. You can object to the use of the data stored in the context of the order at any time free of charge. Simply send us an e-mail.

Encrypted payment transactions on this website

The payment transaction via the common means of payment takes place exclusively via an encrypted SSL connection and you will be redirected to the page of Paypal. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

With encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Privacy policy for the use of Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

In the event that IP anonymisation is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: tools.google.com

Privacy policy for the use of Facebook plugins (e.g. Like button)

Plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages. You can recognise the Facebook plugins by the Facebook logo or the “Like” button on our site. You can find an overview of the Facebook plugins here: developers.facebook.com

When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to assign the visit to our pages to your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook.

For more information, please see Facebook’s privacy policy at en.facebook.com/policy.

If you do not want Facebook to be able to assign your visit to our pages to your Facebook user account, please log out of your Facebook user account.

It is also possible to block Facebook social plugins with add-ons for your browser, for example with the “Facebook Blocker”.

Digital Products / App HypnoBox

We respect your privacy and our App or Digital Products will not access files or other information on any device on which your App or Digital Products reside that is not used by or otherwise associated with our App or the execution of our Digital Products.

Our App provides information about the download, usage and performance of the App, as well as information about the devices on which you download and use our App. For example, the app may provide information about the device type, networks, IP address, information about your ISP, the location of the device running the app, information about when the app is launched, individual session lengths, or why an app may not be working.

Youtube

Online offers from other websites (e.g. Youtube and Wistia) are integrated on our website. The providers of this content must be aware of the IP address of the users here, because without the IP address they cannot send the content to the browser of the respective user. The IP address is used to transport data from its sender to its intended recipient and is therefore necessary for the display of this content. We endeavour to use only such content whose respective providers use the IP address only for the delivery of the content. However, we have no influence if the third party providers store the IP address, e.g. for statistical purposes. As far as this is known to us, we inform the users about it.

MailChimp

We use the provider MailChimp to send our newsletter. MailChimp is a service provided by The Rocket Science Group, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (in short: “Rocket”). The data stored during registration is transmitted to Rocket and stored by Rocket. The data entered during registration will not be transmitted to other third parties. All further information and regulations can be found in the privacy policy of MailChimp!

third-party privacy policies

This Privacy Policy applies only to the use and disclosure of personal information that we collect from you in connection with providing our services. If you provide your information to a third party or if you are redirected to a third party’s website, that third party’s privacy policy will apply to any personal information that you provide to or that the third party collects from you.

We cannot guarantee the confidentiality or security of your personal information after you have provided it to a third party. Therefore, we recommend that you carefully review the privacy statements and data security policies of third parties before making a transaction and sharing your information.

Youtube

Online offers from Youtube are integrated on our website. The providers of this content must be aware of the IP address of the users here, because without the IP address they cannot send the content to the browser of the respective user. The IP address is used to transport data from its sender to its intended recipient and is therefore necessary for the display of this content. We endeavour to use only such content whose respective providers use the IP address only for the delivery of the content. However, we have no influence if the third party providers store the IP address, e.g. for statistical purposes. As far as this is known to us, we inform the users about it.

Wistia

Online offers from the video host Wistia are integrated on our website. The providers of this content must be aware of the IP address of the users here, because without the IP address they cannot send the content to the browser of the respective user. The IP address is used to transport data from its sender to its intended recipient and is therefore necessary for the display of this content. We endeavour to use only such content whose respective providers use the IP address only for the delivery of the content. However, we have no influence if the third party providers store the IP address, e.g. for statistical purposes. As far as this is known to us, we inform the users about it.

Google Maps

We integrate the maps of the service “Google Maps” of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The data processed may include, in particular, IP addresses and location data of users, but these are not collected without their consent (usually executed as part of the settings of their mobile devices). The data may be processed in the USA. Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

Use of Facebook Social Plugins

We use social plugins (“plugins”) of the social network facebook.com, which is operated by Facebook Ireland Ltd. DSGVO) social plugins (“plugins”) of the social network facebook.com, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). The plugins can display interaction elements or content (e.g. videos, graphics or text contributions) and are recognisable by one of the Facebook logos (white “f” on a blue tile, the terms “Like”, “Like” or a “thumbs up” sign) or are marked with the addition “Facebook Social Plugin”. The list and appearance of Facebook social plugins can be viewed here: https://developers.facebook.com/docs/plugins/. Facebook is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active). When a user calls up a function of this online offer that contains such a plugin, his or her device establishes a direct connection with Facebook’s servers. The content of the plugin is transmitted by Facebook directly to the user’s device and integrated into the online offer by the latter. In the process, user profiles can be created from the processed data. We therefore have no influence on the scope of the data that Facebook collects with the help of this plugin and therefore inform users according to our level of knowledge. By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the online offer. If the user is logged into Facebook, Facebook can assign the visit to his Facebook account. If users interact with the plugins, for example by clicking the Like button or posting a comment, the corresponding information is transmitted from their device directly to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook will learn and store his or her IP address. According to Facebook, only an anonymised IP address is stored in Germany. The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the related rights and settings options for protecting the privacy of users, can be found in Facebook’s privacy policy: https://www.facebook.com/about/privacy/. If a user is a Facebook member and does not want Facebook to collect data about him or her via this online offer and link it to his or her membership data stored with Facebook, he or she must log out of Facebook and delete his or her cookies before using our online offer. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/. The settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices.

Information, deletion, blocking

You have the right at any time to free information about your stored personal data, their origin and recipient and the purpose of data processing, as well as a right to correction, blocking or deletion of this data. For this as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

 

Information on data processing in connection with Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the data controller on this website is located outside the European Economic Area or Switzerland, then Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as “Google”.

Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about the use of this website by the site visitor (including the shortened IP address) is usually transmitted to a Google server and stored there.

Google Analytics is used exclusively with the extension “_anonymizeIp()” on this website. This extension ensures anonymization of the IP address by shortening and excludes a direct personal reference. By extension, Google’s IP address is shortened beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The IP address transmitted by the corresponding browser within the scope of Google Analytics is not merged with other Google data.

On behalf of the site operator, Google will use the information obtained to evaluate the use of the website, to compile reports on website activity and to provide the site operator with other services relating to website activity and internet usage (Art. 6 para. 1 lit. f DSGVO). The legitimate interest in the data processing lies in the optimization of this website, the analysis of the use of the website and the adaptation of the contents. The interests of the users are sufficiently protected by the pseudonymisation.

Google LLC. offers a guarantee to maintain an adequate level of data protection on the basis of the standard contractual clauses. The data sent and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 50 months. The deletion of data whose retention period has been reached takes place automatically once a month.

The collection by Google Analytics can be prevented by the site visitor adjusting the cookie settings for this website. The collection and storage of the IP address and the data generated by cookies can also be revoked at any time with effect for the future. The corresponding browser plugin can be downloaded and installed at the following link: https://tools.google.com/dlpage/gaoptout.

The site visitor can prevent the collection by Google Analytics on this website by clicking on the following link. An opt-out cookie will be set to prevent future collection of data when visiting this website.

Further information on the use of data by Google, setting and objection options can be found in Google’s data protection declaration(https://policies.google.com/privacy) and in the settings for the display of advertising by Google(https://adssettings.google.com/authenticated).

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